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Mphasis Freshers Recruitment | Voice Process | Pune

 Mphasis Freshers Recruitment in Pune For Voice Process. Graduate Freshers are eligible to apply for this job. More details regarding Mphasis Pune Freshers Job Openings is given below.



Company Name: Mphasis

Job Location: Pune

Job Category: BPO

Job Position: International Voice Process

No.of Openings: 50

Experience: Freshers

Salary: Rs. 2,50,000 – 2,75,000/- per annum

Qualification: Graduation

Job Description:

  • Mphasis is Hiring for International Voice Process – Pune.
  • Respond to customer queries via inbound/outbound calls and emails within defined SLAs.
  • Record interaction using client system with proper classification.
  • Refer Knowledge base and perform task as per defined process.
  • Follow up and closure of interactions to ensure customer satisfaction.
  • Passionate about customer service.
  • Comfortable with Rotational shifts, extended working hours and weekly offs.
  • Candidate should clear the V&A and online typing tests.

Behavioral Skills:

  • Positive energy.
  • Positive attitude.
  • Self learner.

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