Mphasis Freshers Recruitment in Pune For Voice Process. Graduate Freshers are eligible to apply for this job. More details regarding Mphasis Pune Freshers Job Openings is given below.
Company Name: Mphasis
Job Location: Pune
Job Category: BPO
Job Position: International Voice Process
No.of Openings: 50
Experience: Freshers
Salary: Rs. 2,50,000 – 2,75,000/- per annum
Qualification: Graduation
Job Description:
- Mphasis is Hiring for International Voice Process – Pune.
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs.
- Record interaction using client system with proper classification.
- Refer Knowledge base and perform task as per defined process.
- Follow up and closure of interactions to ensure customer satisfaction.
- Passionate about customer service.
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests.
Behavioral Skills:
- Positive energy.
- Positive attitude.
- Self learner.
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