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Groww Off Campus Drive 2023 | Content Writer Intern/Customer Success Executive | WFH

 Groww Off Campus Drive 2023 For its Content Writer Intern/Customer Success Executive, Groww Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate/MBA/PGDM. If you are interested, Please apply as soon as possible.

Company Name: Groww

Role: Content Writer Intern/Customer Success Executive

Location: Work From Home

Experience: Freshers

Qualification: Any Graduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Groww Off Campus Drive 2023

About Groww

  • We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform.
  • Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA.
  • Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind.
  • Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.
  • Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

Requirements:

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education

Expectations from successful candidates are:

  • Eagerness to learn about the company’s products and their capabilities.
  • Ability to manage high volume of inbound customer queries.
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms.
  • Ability to empathize with the customer and high customer centricity.
  • Knowledge of other regional languages is helpful if the company works within the country.

Responsibility:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

To Apply link 1 : Click Here

To Apply link 2 : Click Here

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