Groww Off Campus Drive 2023 For its Content Writer Intern/Customer Success Executive, Groww Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate/MBA/PGDM. If you are interested, Please apply as soon as possible.
Company Name: Groww
Role: Content Writer Intern/Customer Success Executive
Location: Work From Home
Experience: Freshers
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Groww Off Campus Drive 2023
About Groww
- We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform.
- Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA.
- Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind.
- Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.
- Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.
Requirements:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
Expectations from successful candidates are:
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Ability to empathize with the customer and high customer centricity.
- Knowledge of other regional languages is helpful if the company works within the country.
Responsibility:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
To Apply link 1 : Click Here
To Apply link 2 : Click Here
Comments
Post a Comment