Seagate Recruitment in Pune For Intern (IT) Position. Diploma, Bachelor’s or Technical Degree Candidates are eligible to apply for this job. More details regarding Seagate Pune Job Openings is given below.
Company Name: Seagate
Job Location: Pune
Job Position: Intern – IT EUS
Experience: Freshers
Qualification: Diploma / Bachelor’s or Technical Degree
Job Description:
About the role – you will:
- Leverage your creativity in solving complex hardware and software issues related to an end user’s computer.
- Gain valuable insight in troubleshooting network connectivity, application, hardware, audio visual and telephony equipment problems faced by our end user community.
- Learn how to quickly adapt to situations faced by the end user in a fast-paced environment.
- Gain real world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment.
- Obtain a general understanding of the Active Directory environment.
- Learn how to follow processes and procedures to ensure that the highest quality of work is delivered to the end-user with minimal disruptions.
- Build experience with maintaining password security, data integrity, and file system security for the laptop/desktop environment utilizing Bit locker.
- Document trouble tickets from inception through closure in an Enterprise Incident Management System such as Service Now.
- Gain experience with Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM).
- Pursuing a Diploma/Bachelor’s or Technical Degree in Computer Science, Information Systems, Software engineering or a related degree program.
- A general understanding of computer hardware and software troubleshooting and issue resolution.
- You can demonstrate knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive and OneNote) and Windows 10 OS.
- Hands-on experience in Information Technology solutions and services.
- You are an excellent communicator, both verbally and in written form. You must be able to communicate with customers, peers, and management concerning the status of cases, problems, or suggestions.
- You can demonstrate experience in creating and executing innovative solutions to solve complex technical support problems.
- You have a general understanding of computer hardware and software troubleshooting and issue resolution.
- You have experience using critical thinking skills to identify and resolve technical issues.
- You have knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive, and OneNote) and Windows 10 OS.
- You have the ability to take proactive, corrective actions, to resolve issues in advance of system problems.
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