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Seagate Internship | 2023/2024 | Intern | Pune

About our group:

The mission of the End User Services organization, which includes this desktop support position, is to enable the success of Seagate employees by providing exceptional services that set the standard for customer service, quality, professionalism, business technology and cost optimization. To adapt to challenges on the horizon, End User Services must continually innovate new processes and embrace new platforms. End User Services is part of Corporate IT.  



Company : Seagate 


Post name : Intern 


Salary : up to 4 LPA


Experience : 0-2 year 


Job Location : Pune


Batch 2023/2024


Job Responsibilities : 


Leverage your creativity in solving complex hardware and software issues related to an end user’s computer 
•    Gain valuable insight in troubleshooting network connectivity, application, hardware, audio visual and telephony equipment problems faced by our end user community  
•    Learn how to quickly adapt to situations faced by the end user in a fast-paced environment 
•    Gain real world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment
•    Obtain a general understanding of the Active Directory environment
•    Learn how to follow processes and procedures to ensure that the highest quality of work is delivered to the end-user with minimal disruptions 
•    Build experience with maintaining password security, data integrity, and file system security for the laptop/desktop environment utilizing Bit locker
•    Document trouble tickets from inception through closure in an Enterprise Incident Management System such as Service Now 
•    Gain experience with Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM)


Eligibility Criteria


Pursuing a Diploma/ Bachelor’s or technical degree in Computer Science, Information Systems, Software engineering or a related degree program
•    A general understanding of computer hardware and software troubleshooting and issue resolution
•    You can demonstrate knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive and OneNote) and Windows 10 OS
•    Hands-on experience in Information Technology solutions and services 


Apply : Apply for Seagate Pune

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