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Amazon Recruitment | Virtual Technical Support Associate (Work From Home) | Pune, Mumbai, Thane

Amazon Recruitment in Pune, Mumbai, Thane For Virtual Technical Support Associate (Work From Home) Position. 10+2, Graduates, Post Graduates are eligible to apply for this job. More details regarding Amazon Pune, Mumbai, Thane Job Openings is given below.

Company Name: Amazon

Job Location: Pune, Mumbai, Thane

Job Position: Virtual Technical Support Associate (Work From Home)

Salary: Rs. 3,65,000 – 4,38,000/- per annum

Experience: 0 to 5 years

Qualification: 10+2, Any Graduation, Post Graduation

Job Description:

  • Amazon is hiring for Virtual Technical Support – Work from Home.
  • Virtual Technical Support (VTS) – It is a Work from Home model for India D2 VTS which deals with Devices & Digital content.
  • VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Eligibility Criteria:

  • Minimum qualification is 10+2. Any graduate/ PG is eligible to apply.
  • Should be flexible to work in shifts.
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards.
  • Ability to communicate clearly with both internal and external customers.
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately.
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer.
  • Good typing skills.
  • Knowledge about Amazon Devices & Digital content.
Additional Perks and Benefits:

  • Over time and night shift allowance.
  • Internet allowance.
  • Sodexo – Zeta meal.
  • Insurance.
Please read the complete JD before you apply:

  • To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
  • Do not apply from mobile phone or Tablet.
  • Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20 Mbps).
  • Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English.

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