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Wipro Inviting Freshers | 2023 | Systems Engineer | Pune

Wipro Inviting Freshers 2023 For system engineer for the pune location. Any Graduate or any degree candidates are eligible for this wipro off campus drive 2023. required details are given below. wipro careers.



Company Name: Wipro

Role: Systems Engineer

Location: Pune

Experience: Freshers

Qualification: Any Graduate/Any Degree

Job Type: Full Time

Salary: Best in Industry

Wipro Inviting Freshers 2023

Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

How To Apply For Wipro Inviting Freshers 2023?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Apply For Wipro Inviting Freshers 2023

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